How to Look Up a Phone Number in Mississippi
Sort the question first. A Mississippi state employee sits in one system, a superintendent in another, a court clerk in a third. The Department of Information Technology Services runs the State Government Telephone Directory and offers employee search, agency search, and a downloadable PDF. MS.gov runs the agency directory, which returns a card for each agency with its address, main line, and website. Education has its own pair of directories through the Department of Education. Courts publish contact PDFs through the judiciary site. Counties are on their own, one website at a time.
Mississippi has no statewide 311 line, so the fallback chain looks different here than it does in a big city. When an online directory comes up short, call the agency switchboard listed on its MS.gov card. For anything run by a nonprofit or a community program, dial 211. For county business, the courthouse main line or the specific clerk's office is the next step. Unpublished records go through a written public-records request to that agency's records officer, since no central state desk handles them.
Mississippi State Government Staff Directory
The State Government Telephone Directory is the closest thing Mississippi has to a staff phone book. ITS publishes it as an online service from its office at 3771 Eastwood Drive in Jackson, which answers at 601-432-8000, with a technical support service center at 601-432-8080 and a fax at 601-713-6380. The page carries an employee search, an agency search, a downloadable PDF for offline use, and help desk links for people who cannot find what they need.
| Field | Type | Required | Notes |
|---|---|---|---|
| Employee listings | Search module | No | Looks up a named state employee |
| Agency search | Search module | No | Also available through the MS.gov agency directory |
| PDF directory | Download link | No | Full state telephone directory for offline use |
| Help and technical support | Contact links | No | Help desk email, online service desk, and 601-432-8080 |
The MS.gov agency directory answers the other half of the question, which is the main line for an office rather than a person. You type an agency name, press Search, and get a card back. An A to Z version supports browsing when the exact agency name is fuzzy, and a survey link lets anyone report a listing that has gone stale. Here is what a typical agency card shows:
- Agency name, plus the parent office when one applies
- Street or mailing address with city, state, and ZIP
- Main phone, sometimes repeated in a second format
- Website link, and an email link for some agencies
- Facebook, Twitter, or Instagram links where the agency publishes them
- Agency logo or photo
Direct employee lines are not on those cards. For a named person, the ITS directory or the agency's own staff page is the right stop. Sample listings give a sense of the format: AccelerateMS at 4400 Old Canton Road in Jackson answers at 601-414-6060, the Board of Animal Health at 121 North Jefferson Street answers at 601-359-1170, and BEAM, the broadband office at 550 High Street, answers at 601-359-5029.
Mississippi Public Safety Phone Numbers
Emergencies go to 911 and nothing else does. Fire, a crash, a crime in progress, a serious injury, an immediate threat. Everything short of that has its own line, and in Mississippi most of those lines are set locally rather than statewide. Non-emergency police and sheriff numbers belong to the city or the county, so you need the jurisdiction before you need the number. Highway Patrol publishes its troops by region, and the central region alone lists Troop C in Pearl at 601-420-6342, Troop G in Starkville at 662-498-1054, and Troop H in Meridian at 601-512-0508.
911 - fire, medical emergency, crime in progress, or immediate danger.
988 - Suicide and Crisis Lifeline by call, text, or chat, free and confidential, every day of the year.
211 - community services, food, rent, shelter, and disaster help through the Mississippi United Way partners.
811 - Mississippi 811 locate request before any digging.
Poison Control - 1-800-222-1222, staffed around the clock.
The Department of Mental Health has carried 988 in Mississippi since July 16, 2022 and also runs mobile crisis teams by region for situations that need someone on scene. Region 2 answers at 866-837-7521, Region 3 at 866-255-9986, Region 4 at 888-287-4443, Region 6 at 866-453-6216, Region 7 at 866-866-6505, Region 8 at 877-657-4098, Region 9 at 601-955-6381, Region 10 at 800-803-0245, and Region 12 splits into a North team at 888-330-7772, a West team at 877-353-8689, and a Coast team at 800-681-0798. DMH headquarters answers at 601-359-1288, with TDD at 601-359-6230 and a toll-free helpline at 877-210-8513.
Reports of abuse have separate lines. Child Protection Services takes reports of suspected child abuse, neglect, trafficking of a minor, or a child fatality through its reporting page, with 1-800-222-8000 as the phone route.
Abuse of an adult 18 or older who is not in state custody goes instead to Adult Protective Services at 844-437-6282.
Anonymous tips run through regional Crime Stoppers chapters rather than one statewide line. Central Mississippi takes tips at 601-355-TIPS from a post office box in Brandon. The Coast chapter answers at 877-787-5898 and also takes tips through the P3 app. Jones County uses 601-428-STOP, and the northeast Mississippi chapter uses 800-773-8477. Statewide victim services run through the Attorney General's Bureau of Victim Assistance at 1-800-829-6766, and the national hotlines for domestic violence and sexual assault are 1-800-799-7233 and 1-800-656-4673.
The Highway Patrol district office pages carry the troop numbers by region.
Troop lines are for patrol business and crash reports, not for emergencies, which still belong on 911.
Mississippi School and University Phone Numbers
Education publishes more phone numbers in Mississippi than any other sector, and they sit in three separate places. The Department of Education answers general questions at 601-359-3513 and then splits into office lines: Educator Licensure at 601-359-3483, Special Education at 601-359-3498, Accountability at 601-359-1763, Child Nutrition at 601-576-5000, Curriculum and Instruction at 601-359-3461, and the State Superintendent's office at 601-359-1750. The department sits at 359 N. West Street in Jackson. State specialty schools are listed there too, including the School of the Arts at 601-823-1300, the School for the Blind at 601-984-8203, the School for the Deaf at 601-984-8000, and the School for Mathematics and Science at 662-329-7360.
District numbers live in the department's district directory, which works as a statewide K-12 phone book. Each entry carries the district name, the county, the superintendent, the address, the main phone, a fax, an email, and a website. Baldwyn School District in Prentiss County shows 662-365-1000 with a fax of 662-365-1003, and Bay St. Louis-Waveland in Hancock County shows 228-467-6621. Classroom and campus extensions are not there, so a teacher's direct line means going to the district site.
Mississippi Department of Education
359 N. West St., P.O. Box 771
Jackson, MS 39205
601-359-3513
Mississippi State University
Starkville campus
Campus information desk
662-325-2323
Both universities publish people-level directories, which is unusual and useful. The Ole Miss employee directory searches faculty and staff by name.
The same page links out to the office directory, the campus map, and parking information.
Mississippi State runs its directory a little differently, with an employee directory and a departmental directory side by side.
Some of the deeper search features run through myState and may ask for campus credentials, so the campus information line at 662-325-2323 is the reliable fallback. Libraries round out the education side: the Mississippi Library Commission answers at 1-800-647-7542 and Talking Book Services at 601-432-4151.
Note: District directories list the main office line, so a specific school or classroom number has to come from the district website.
Mississippi Utility Phone Numbers
Mississippi utilities publish two sets of numbers, and mixing them up wastes time you may not have. Outage and emergency lines are staffed at all hours. Billing and account lines keep office hours. Electric service in Mississippi is divided among Entergy in the center of the state, Mississippi Power on the coast and in the southeast, member cooperatives such as Coast Electric, and a handful of municipal systems. Entergy also accepts outage reports by text, through its app, and online, which helps when the phone line is swamped after a storm.
| Utility | Emergency or Outage | Customer Service |
|---|---|---|
| Entergy Mississippi | 800-968-8243 | 800-368-3749 residential, 877-387-2499 business |
| Mississippi Power | 1-800-487-3275 for outages and downed lines | 1-800-532-1502 |
| Coast Electric | 1-877-769-2372 | Member services through the cooperative |
| CenterPoint Energy gas | 888-876-5786 for a gas leak | 800-371-5417 |
| Delta Utilities gas | 1-833-335-8299 or 911 | Support hub and myDU account tools |
| Mississippi 811 | Dial 811 or 800-227-6477 before digging, 24 hours a day | |
Natural gas service in Mississippi changed hands recently, so check the provider printed on your bill before dialing a customer service line. Former CenterPoint customers using the Delta Utilities support hub are told to pick option 3 to find a new account. A gas leak is not a customer service call at all. Get out of the building, then dial from somewhere safe.
Mississippi Power posts its downed-line and outage number on its outage reporting page.
Water, sewer, and trash have no statewide line at all, so those calls go to the city utility office or the county public works department.
Health and Social Services Numbers in Mississippi
Two Mississippi agencies handle most of this traffic. The Department of Human Services keeps its main lines short and easy to remember: SNAP and TANF questions at 800-948-3050, the Child Support Call Center at 877-882-4916, and Community Services at 800-421-0762. The agency sits at 200 South Lamar Street in Jackson and answers at 601-359-4500.
State hospitals and regional centers publish their own numbers through the agency directory. East Mississippi State Hospital in Meridian answers at 601-581-7600, Mississippi State Hospital at Whitfield at 601-351-8018, North Mississippi State Hospital in Tupelo at 662-690-4200, and Boswell Regional Center in Magee at 601-867-5000. Emergency Medical Services for Children, run out of the health department at 570 East Woodrow Wilson Drive in Jackson, answers at 601-576-7400.
For behavioral health in Mississippi, 988 is the front door and the regional mobile crisis teams are the follow-up. When someone does not know which region covers their county, 988 routes the call. The national SAMHSA treatment referral line at 1-800-662-4357 covers substance use questions that fall outside a crisis.
Mississippi Vital Records and Licensing Numbers
Birth and death records run through the State Department of Health. The Vital Records office answers at 601-206-8200 for record questions, corrections, and current fees, and its customer service window sits at 222 Marketridge Drive in Ridgeland, open 8:00 a.m. to 4:00 p.m. Monday through Friday. State-held records begin in 1912. Marriage licenses and divorce decrees are different, since those are county chancery and circuit clerk matters rather than state ones.
The state vital records page lists the phone route along with the mailing details.
Calling ahead is worth the minute, because fees change and the window has fixed hours.
Licensing boards publish direct lines through the agency directory. The Board of Dental Examiners answers at 601-944-9622, the Board of Examiners for Licensed Professional Counselors at 601-359-1010, the Board of Registration for Professional Engineers and Surveyors at 601-359-6160, the Board of Nursing Home Administrators at 601-362-6914, the Department of Insurance licensing division at 601-359-3569, and the Motor Vehicle Commission at 601-987-3995. Notary questions go to the Secretary of State Business Services division at 800-256-3494 or 601-359-1615. Building permits, privilege licenses, water accounts, and code enforcement are city and county matters with no statewide number behind them.
County and Court Numbers Serving Mississippi
Each of the 82 Mississippi counties keeps its own phone list, and no statewide roster pulls them together. Chancery clerks, circuit clerks, sheriffs, tax assessors and collectors, boards of supervisors, and emergency management all answer at the county level. Start with the county name, then the county website, then the courthouse switchboard if the site is thin.
Courts are the exception because the judiciary publishes contact directories centrally. The Mississippi Judiciary directory page links to PDFs for appellate courts and for chancery, circuit, county, justice, municipal, and youth courts. The appellate directory lists the Clerk's Office at 601-359-3694 with a fax of 601-359-2407, and the Supreme Court itself answers at 601-359-3697 from 450 High Street in Jackson.
Legal help in Mississippi is regional. North Mississippi Rural Legal Services answers in Clarksdale at 662-627-4184, Greenville at 662-335-8203, Oxford at 662-234-2918, and West Point at 662-494-6122. The Mississippi Center for Legal Services covers a 43-county area in the center and south at 1-800-498-1804, and the Mississippi Center for Justice answers on the coast at 228-435-7284. The Mississippi Bar is at 601-948-4471, open Monday through Thursday until 5:00 p.m. and Friday until 4:30 p.m., and it says plainly that it does not run a lawyer referral service. That is worth knowing before you call expecting one.
Official Ways to Check a Mississippi Number
Official tools do not work like a phone book. None of them will hand back a stranger's name from a number. What they do is tell you whether a Mississippi number has been disconnected or reassigned, whether the pattern matches a known complaint, and whether the caller's claimed identity holds up against a published directory. The FCC runs the Reassigned Numbers Database for the first question and the Consumer Complaint Center for the second. NANPA answers whether an area code is real. The state agency directories answer the third and are usually the fastest check of all.
The FCC Consumer Complaint Center handles unwanted calls and texts, spoofing, blocked calls, and wrong spam labels.
The form asks for the caller's number, the date and time, whether it was a recording or a live person, and your contact details for follow-up.
- Write down the calling number, the date, the time, and anything the caller said or left on voicemail.
- Check the area code against the NANPA map to confirm it is a real code and see which state it belongs to.
- Compare the number against the official directory for whoever the caller claimed to be, whether that is MS.gov, the courts directory, a school district page, or a utility contact page.
- File with the FCC Consumer Complaint Center if the call involved spoofing, a blocked number, or a bad spam label.
- Report it at donotcall.gov if it was a sales call and your number has been on the registry for at least 31 days.
Note: An area code proves nothing on its own, since spoofing can put any Mississippi code on a caller ID screen from anywhere in the world.
Reverse-Lookup: High-End Third-Party Tools
These are commercial services, not government ones. No Mississippi agency or federal office endorses them, results vary from number to number, and the free tier of any of them returns much less than the marketing suggests. They are most useful for spam reputation, which is the one thing the official channels do not provide. Treat a name returned by any of them as a lead to verify, never as proof.
| Tool | Free? | Returns Name | Returns Carrier | Returns Line Type |
|---|---|---|---|---|
| Whitepages | Freemium | Sometimes | Limited | Sometimes |
| NumLookup | Free tier | Sometimes | Sometimes | Sometimes |
| Truecaller | Freemium | Crowd-sourced | Limited | Spam focus |
| RoboKiller | Freemium | Spam identity | No | Spam category |
| YouMail Directory | Free browsing | Business or spam label | No | Report category |
| Carrier apps | Free with the line | Spam label | Your own carrier | Line protection |
The Whitepages reverse phone page is a fair example of how the freemium pattern works.
A basic search runs free and the detail behind it sits behind an account or a fee.
Carrier tools are the practical option for most Mississippi customers because they run on the line itself. AT&T ActiveArmor, Verizon Call Filter, and T-Mobile Scam Shield label suspected spam before the phone rings, and each one lets you report a number that got labeled wrong. Other named services in this category include NumLookup, Truecaller, RoboKiller, YouMail, and Hiya, all of which lean on user reports rather than carrier records.
Line Type Behind a Mississippi Number
A Mississippi number can be a landline, a mobile line, a cable voice line, a cloud phone number, a business trunk, or a rural telephone company line. The area code and the prefix hint at the original assignment and nothing more. Number portability is the reason. A customer can carry a number from one carrier to another, so a prefix first issued to BellSouth or a rural cooperative may terminate on a mobile network today. Free prefix lookups show the original assignment or the rate center, not the current owner.
| Line Type | Typical Use | Common Carriers in Mississippi |
|---|---|---|
| Landline | Older homes, government offices, schools, and small-town businesses | AT&T and the former BellSouth network, Windstream, Brightspeed, Frontier, and rural companies such as Franklin, Smithville, and Sledge Telephone |
| Wireless | Most personal numbers and a growing share of business lines | C Spire, AT&T Mobility, Verizon Wireless, T-Mobile |
| VoIP and cable voice | App numbers, call centers, verification codes, and a lot of spam traffic | Bandwidth, Twilio, Telnyx, Vonage, Onvoy, Comcast, Charter, Altice |
The service provider list attached to the 471 overlay planning letter shows how crowded that field is in Mississippi, with national carriers, cable companies, cloud providers, and small rural telephone companies all holding numbering resources. What a code and prefix mean geographically is covered on the Mississippi area codes page.
Reporting Scam Calls and Robocalls in Mississippi
Four doors take these complaints in Mississippi. The Federal Trade Commission runs the national Do Not Call registry, and Mississippi uses that national list rather than a separate state one, so registration happens at donotcall.gov or by calling 1-888-382-1222, with TTY at 1-866-290-4236. The FCC handles spoofing, blocked calls, and mislabeled caller ID at 1-888-225-5322. The Public Service Commission runs the state No Call program, which started in July 2003, and takes telemarketer reports. The Attorney General's Consumer Protection Division handles fraud and scam mediation.
The Do Not Call registry handles registration, verification, and reporting in one place.
A number has to sit on the registry for 31 days before an unwanted sales call becomes reportable.
Enforcement in Mississippi has been busy. The Attorney General launched Operation Robocall Roundup on August 7, 2025 with warning letters to 37 telecom companies, announced a second phase on December 9, 2025, and posted another robocall and text enforcement item in July 2026. The scams themselves follow the seasons here. Storms on the coast bring fake contractors and utility shutoff threats. Winter weather brought its own round of contractor warnings in February 2026. Impostor calls claiming to be a court, a tax office, or a benefits agency run all year, and card skimmer fraud tends to be followed by bank security calls that are not from any bank.
Note: Complaints with the caller number, the exact date and time, and a saved voicemail move faster than vague reports, so write those down first.
Community Resource Numbers in Mississippi
In Mississippi, 211 covers the gap no agency directory fills. United Way of the Capital Area describes 211 Mississippi as a way to reach health and human service resources matched to a caller's need and location. United Way of South Mississippi adds that the service is free, confidential, open to any age, and staffed 24 hours a day, seven days a week, for financial, domestic, health, and disaster needs.
The United Way of South Mississippi 211 page explains what the call center handles.
Food pantries, rent and utility help, shelter, transportation, child care, and elder support all route through that one number.
One more Mississippi-specific number is worth recognizing. The Department of Human Services says its Promise program messages may arrive as texts from 769-210-8724 or as email from a no-reply address, following a pilot in Harrison and Pearl River counties. Questions about those messages go to 1-800-948-3050. Official state text numbers are rare enough that knowing this one helps separate a real notice from a scam.